Thread: Gutted...
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Old 11-09-2014, 07:10 AM
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Andy01 (Andy)
My God it's full of stars

Andy01 is offline
 
Join Date: Mar 2012
Location: Melbourne
Posts: 3,257
Gutted...

A major problem has come up with my new QSI wsg8. There is now a steady orange light on the camera status indicator on powerup.

The camera appeared to be working fine when I last tried using it, (although I couldn't be sure as with the spacer issue there was no way to tell if it was in focus), but it made beep noises and got a green light and connected to Nebulosity ok.

However, there is now a steady orange light on the camera status indicator on powerup. The filter wheel rotates to position 1 but there are no beeps. Nebulosity crashes every time as well now.
(I use a mac.)

The only thing I can think of that I might have changed is that I manually moved the FW with my finger to look at a filter. The camera was off and unpowered at the time.

QSI support have advised that the camera has to go back to the factory in the USA for warranty repair that's likely to take at least a month incl. shipping...(sigh)

Not having much luck with my new toy yet

Thanks
Andy
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