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Thank you for all your kind suggestions.
After many emails to Andrew at QSI, trying 2 different PCs and USB cables, many updates and 3 different programs (SGP, Nebulosity and Astrophotography Tools) it seems to be a hardware problem with the camera.
Andrew said it can't be a firmware problem.
However with the Covid19 issue I can't send the camera over until the virus had passed.
Gives me time to save up for the shipping cost.
Regards
Greg
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