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HI Terran,
BINTEL have a well-earned reputation for delivering terrific after-sales service (many other Aussie vendors do too). Give them a call again and tell 'em about the problem (s). I'd be pretty confident that they will address it quick-smart.
Don't expect too much from Jupiter at this time -- remember it is virtually around the other side of the solar-system and low in the sky so you are looking through a lot of (moving) air.
Hope it all works out.
Best,
Les D
Contributing Editor
AS&T
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