View Single Post
Old 04-10-2012, 10:12 AM
multiweb's Avatar
multiweb (Marc)
ze frogginator

multiweb is offline
Join Date: Oct 2007
Location: Sydney
Posts: 21,296
Originally Posted by RickS View Post
Does anybody have experience with shipping an expensive camera back to the US for a warranty repair? I'd appreciate any helpful feedback or lessons learned on how to minimize customs hassle at both ends.

I had only one bad experience with customs in the UK sending one of my bits for repair but I didn't declare the no commercial value. Just a technicality on the form. I had to pay import taxes and export taxes. Starlight Express couldn't pick up the adapter from customs either because there was a 40 quid fee. They called me and I had to ring the customs officer in the UK and they wouldn't budge. I had to pay both in and out. What started as a cheap repair ended up as a costly exercise. I don't know how the US customs work. So whatever you're doing make sure they know it's YOUR camera. Ask questions prior to ship and fill in the appropriate clearance forms.
Reply With Quote