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Sorry to hear that you've had a bad experience David. But, let me just say that I think that you are being just a little bit too harsh. Don't get me wrong, I understand exactly where you are coming from as I have had to wait well over a month for an astro book to be delivered to me from SA (it had to be sourced from O/S as there weren't any in stock) and I was not impressed. But apart from that, I've had nothing but good service from aussie retailers. My only gripe is that it can get very expensive to buy locally, but they're just trying to make a living and sometimes, economics and politics just will not accommodate bargains or competitive pricing for all.
But really, how quickly did you expect your package to arrive from Sydney to Brisbane? From what you are saying, it actually only took, well, less than two days for shipping and you're just unhappy with the processing time. I think you had overall, a nice transaction there mate. Do you know why it took them a day to actually process your order though? It might help to find out why or to at least let them know that you weren't happy to wait more than day for your order to be put through.
Here's another thing for you to consider: When I bought my scope (on a Saturday), I was told I wouldn't have it delivered until the following Tuesday as their shipments depended on their courier company that only came in on certain days to pick up and deliver their orders. I actually received my order the next wednesday becuase the courier company stuffed my order around. So maybe that's what happened with your order, it may not be the retailers fault. Did you speak to the retailer about an ETA on your order? You should let them know at least that you are unhappy so that this won't happen to the next unsuspecting customer.
I've also bought many astro equipment from the US as well and the quickest shipping time was around 4 days as well, but from the time of the transaction to the time the person actually went to post the thing brings the transaction time up to at least a week, if not more. So I'd say we're still getting good local service.
Just because you've had one delayed shipment from one retailer, it doesn't necessarily mean that all other aussie retailers are going to be like that. So I don't think that you should completely discount them all just yet.
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