Quote:
Originally Posted by BlackWidow
Does anyone know who deals with Starlight Products in Australia. I am wanting to purchase the feathertouch micro focuser to suit my LX200 GPS. I have been trying to deal with them in the USA Via thier website, but its been a very slow process. Slow email response with back and forth emails just to get a shipping price. Been a week now and still have not been able to place an order. Have read that they make great products, but how do these Companies survive with such poor Customer support. I hate to think what might happen if I have a problem.
If I can deal with a local dealer, I think that might be a better option. Any assistance would be great. 
Mardy |
I would talk to Peter Read from SDM Telescopes
he imports feather touch focusers, for his DOB's that he makes.
from what I have heard you might have a problem getting them over the phone as well.