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Well, some strong opinions flying here. I will add my bit.
The paid staff are instructed not to become involved physically in such incidents. They have to alert security.
The reason that it seems safer to travel by public transport in the USA is that the number of security personell is much greater. Each station has security as well as a number traveling on the trains.
Trevor, I agree, it is a different tune the victim plays. It is so easy to be on the fence with a poorly informed opinion.
Cheers
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