Hi Richard
On the face of it that looks pretty bad but are you sure they are not footprints made when the box was flat packed on a floor at Andrews (or elswhere)
before being made into the box? Is there enough support inside that box to take the weight of a man..? The footprint looks very even like it was on a hard surface when stood on? This is almost as bad, not great practise to use boxes with foot prints on them to send optics in either
Mike