[bkm2304 (Richard Brown)]

Hi all,

Received a GSO 16" from Andrews Communications a few days back. Thought I'd share the experience with you all.

Notice on the pictures the care with which the size 12 work boots are carefully placed all over the packaging. I think that shows an attention to detail that is commendable. Also see the very nice rips in the carton itself showing personalised handing during transit.

Now, of course, I am not blaming Andrews Comms for this - they are a reputable firm that I have and will continue to deal with.

I am blaming the couriers. The delivery was a two stage effort with local couriers - who I know and trust - completing the final leg. They received the goods with the hoof prints

Happily there was no damage done. But looking at the severity of the boots imprints and the glaring lack of respect for things marked "Fragile" I think this was a matter of luck more than anything.

If anyone knows a courier that actually handles Fragile goods appropriately, I will pass it on to Andrews for their information.

Richard