Quote:
Originally Posted by Garbz
Corsair are well known for their excellent quality control in the memory world, and OCZ are far from cheap and nasty.
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If you had said that say 3-4 years ago, I would have agreed with you. Unfortunately since then, the statistics consistently disagree.
Memory return rates:
2010:
http://www.behardware.com/articles/7...rns-rates.html
2011a:
http://www.behardware.com/articles/8...rns-rates.html
2011b:
http://www.behardware.com/articles/8...s-rates-5.html
2012a:
http://www.behardware.com/articles/8...s-rates-6.html
2012b:
http://www.behardware.com/articles/8...s-rates-7.html
2013:
http://www.hardware.fr/articles/893-4/memoires.html
Corsair and OCZ topping the list for highest rate of returns since 2010.
SSD return rates:
2011a:
http://www.behardware.com/articles/8...rns-rates.html
2011b:
http://www.behardware.com/articles/8...s-rates-5.html
2012a:
http://www.behardware.com/articles/8...s-rates-6.html
2012b:
http://www.behardware.com/articles/8...s-rates-7.html
2013:
http://www.hardware.fr/articles/893-7/ssd.html
Again OCZ and Corsair topping almost all the lists for returns rates, even to this day when the obvious Sandforce problems are long past. Also, user reviews on Amazon.com and Newegg.com have a strong correlation with the above statistics.
Quote:
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I would conclude is that users were burnt by the issues early Sandforce controllers had which were used by multiple vendors. All these issues were resolved via firmware updates, but then how many people do you know who have actually checked to see if their SSD has the latest firmware?
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Here's the thing. It still comes down to quality control and the manufacturer's technical ability. While OCZ and Corsair were blaming Sandforce for months and waiting for fixes to trickle down to them
while still producing and shipping new drives based on the faulty Sandforce tech, Intel jumped in when Sandforce stability was still bad and silently fixed the major bugs on their own without raising a sweat before the first unit was shipped, since it was a standard part of their quality control processes.
It's a shame that OCZ/Corsair did not scale back and put more resources towards solving the critical bugs, and yes this has scared people in the long-term. Then again, many people haven't done a backup in years and are always surprised when their drives die, as though there was no way around losing the data.