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A mate hired from another company for last Nov TSE and I'm reasonably sure he had to stump up the deposit too, not just a card imprint. From the company's point of view, unless they get the money there is no proof that there actually is $X,XXX at the other end of the card. It could be a debit card connected to an empty account or you may have a credit limit that is less then the deposit amount. However keeping the money longer than necessary and having a hidden fee is poor form. That would peeve me.
Another minor gripe about Apollo, or at least one of their staff in Adelaide: After the TSE another mate (ie not the one who hired the car) was in a van park in Cairns next door to a French family who had collected the camper van in Adelaide and driven to Cairns for the eclipse. They commented on how awful all the water in Australia tasted. Well, Adelaide yes, but the rest of the country should be OK. It turned out that the hose they had been given to fill the tank was a standard garden hose rather than a drinking water grade hose (which is also very cheap!) and so all their water had been tainted by the taste of plastic. It may sound minor but after a month it would be very annoying. My mate loaned them the right hose so they could refill their tank and so made some friends!
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