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Typical in that after I post, we figure it out!
Turns out the bit of plastic that the red dot finder mounts onto was slightly off to one side (must have been knocked in transit or something), luckily it had screws so we were able to loosen and readjust - hopefully that's us good to go!
As for the upside-down (225 degree) viewing, if anyone could shed light on why/if it's a problem that'd be great!
Many thanks,
Hannah
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