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I've bought numerous items from Andrews over the years - perhaps 10 orders ranging from small accessories to ED refractors.
In my experience, they offer a fast reliable service. I've not experienced any of the slow responses or bad service from them Esky is suggesting. In fact, they've rushed orders to me a couple of times when I needed something for a trip.
I've never had any problems with the products I've purchased from them or errors in orders so I can't speak about after sales but having dealt with them for years, I can't imagine there would be any problems.
I believe you can trust them as you can with most other retailers in Australia. I've yet to have a bad experience with any of them.
Joe
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