Quote:
Originally Posted by LewisM
If Aus Post declares they hav delivered, there is VERY little chance they will start an investigation, but you CAN try. I believe if Aus Post says it was SIGNED for at the destination as delivered, then it is a different story, AND I believe the CORRECT recipient can start the search.
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Here's my story...
Guadong sent me an ASI120MM, which according to Auspost was delivered... to Beverly SA. Problem is I live in Belair...
Sooo.... called Auspost to see what was going on and to place lodge a complaint for the missing camera. It was a Saturday afternoon.
Following took place after that...
1) I called back on Monday and they stated (again) that the camera was delivered. I asked for the address and they told me they didn't know, but it was delivered to Beverly... to which I replied... I'm in Belair. Auspost promised to get back to me by Thursday. I (obviously) had to call back on Friday, at which time they stated... you guessed it... it was delivered to Beverly... "Lather, Rinse, Repeat"...
2) I called again on Wednesday. They told me they were still looking for it.
3) The following Monday I got a call from Auspost to confirm that the package was delivered to ... once again.... Beverly...
4) On Tuesday as I was driving home, I got a call from some guy stating that there was a package delivered to his house in Belair... Thinking that the postman made a simple mistake and delivered it to a neighbor, I thought I'd walk to his house and pick it up once I got home.... WRONG!!!! The guy lived 3 kilometres away in Belair... SAY WHAT?!?!?!?
Yep, they got the house number correct, but the wrong street. Also, my name is short and sweet, his l-o-n-g... so the name should have been an indication (his surname was on his mailbox).
5) Auspost called me on Thursday to state that the package was lost and they can't track down where in Beverly they delivered it. At which point I enlightened them to their great service... and told them I'd like to claim insurance on the package even though it was eventually delivered to me via some random citizen in Belair. She stated that if I had it, why would I want to claim insurance on it.
I told her because I'd like to donate the proceeds to the "AusPost Literacy Fund"
OIC!