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Old 31-03-2013, 02:08 PM
Stardrifter_WA
Life is looking up!

Stardrifter_WA is offline
 
Join Date: Sep 2010
Posts: 2,017
Hi all

Normally, all my parcels and other mail go to my post office box, for this reason. I have received hundreds of parcels over the years. I have only ever had one item go missing, and they sent a replacement, which also went missing, so they replaced it again and I still ended up not getting that replacement either. I had waited six months all up. I argued that three separately sent items could not have possibly gone missing in the same manner. By the time it was sorted out, the item was no longer available. In the end, it turned out that none of them had actually been despatch in the first place. They gave me a full refund and a reasonably good gift certificate for the trouble caused. Which was nice of them.

I recently had a delivery sent from JMI Telescopes just left on my doorstep. The delivery man just didn't bother to get a signature, as I wasn't home. Usually, they leave a message to say to pick it up from the local post office. Fortunately, I live in a good area and no one nicked it.

JMI won't delivery anything to my post office box address, as they said that if they send it to a PO box then there is no way to track the parcel and it would have no insurance in that case. I could easily have told JMI that I hadn't received it and without proof, they would have had to replace it. Fortunately, I am a very honest person. I let Lillian at JMI know this and was advised that they had no control over local contractors. It would have been safer going to my PO box in the first place, so go figure.

Oh well, it all ended well anyway, so what does it matter.

Cheers Peter
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