This will slay you..If you are using the circular device thing to help set up , the one on the side of the mount , that allegedly indicates the latitude you have the mount at... It may be the issue.
I spent three months completely failing to get any sort of alignment sorted out. I went through a drift align procedure , eventually, and got it tracking just fine. (note, no software was used at this point). I then checked what the latitude was "per the disk on the side of the mount" only to find it was 6 degrees off..some lazy slacker didnt pay enough attention when sticking it on, one late friday afternoon in some factory somewhere.
I noted the "correct" position and have had no issues since. even though I now have a permanent setup I do still check using drift align as I cant see any of the stars in octans. Alignmaster and all of that stuff is great, but feel the force Luke and try drift aligning one night. one night your laptop may have no power.. Cant believe how far off that sticker was...