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Old 08-02-2013, 06:54 PM
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Shark Bait (Stu)
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Join Date: Dec 2011
Location: Brisbane
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Quote:
Originally Posted by Kunama View Post
So much for Dick Smith Online

Ordered this powerpack 26.1.13 it was supposed to be in stock and would be delivered within 2 business day.

Called them today to find out where it is and was told:
" We don't have them in stock and can't give a date for supply"
I then asked for a refund of the payment which I made on the 26 of January and was told the earliest they could process the refund to me would be the 18 or 19th of February.

How I wish Dick had not sold his business to Woolworths!!!

Will not again use Dick Smith Online ........... end of rant (I feel a bit better)

When my new to me Takahashi TSA120 arrives I will forget all about this!
Sorry to hear that you were led up the garden path. It was a good deal for those who managed to get one before they sold out. If they did not let customers know that the item was out of stock then the refund should be instant.

Whoever owns Dick Smith these days will need to look at the brand. I don't think the business should be called DS Electronics any more. They lost the electronic builders market when they stopped stocking DIY components. It is a glorified Good Guys these days.
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