So much for Dick Smith Online

Ordered this powerpack 26.1.13 it was supposed to be in stock and would be delivered within 2 business day.
Called them today to find out where it is and was told:
" We don't have them in stock and can't give a date for supply"
I then asked for a refund of the payment which I made on the 26 of January and was told the earliest they could process the refund to me would be the 18 or 19th of February.
How I wish Dick had not sold his business to Woolworths!!!
Will not again use Dick Smith Online ........... end of rant (I feel a bit better)
When my new to me Takahashi TSA120 arrives I will forget all about this!