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I had problems with ozsopes.com.au, ordered a scope online which was advertised as being "in stock" however after deducting funds from my acct they then sent me an email telling me that it was not in stock after all with an unknown arrival date. Having said that they offered me a few alternatives which I deemed unsuitable but they promptly refunded the full amount when I requested a refund (less than 24 hrs for the refund to get back into my acct). I just felt it was deceptive to charge me for something that they never had to sell in the first place
a site that I can recommend is nvt.com.au
I actually ordered a rifle scope from these guys, then found that they could get a superior rifle scope ordered in so they changed my order. Every time I ring enquiring about my order (firearms and parts take a long time to clear customs/get shipped) he remember either my exact order when I mention my name or he remembers my name when I mention what scope I ordered. He promises to call me back in five minutes after ringing his supplier to get info and every time 3 minutes later he calls me back with news if any. If you want something that is not in their supply catalogue (like I did) just ask for it and if possible it will be brought in. Keep in mind that NVT are not astronomy specific so you are probably best researching what you want and then asking for a price on that, not trying to select what you want from their catalogue.
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