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Simon... I have experienced receiving optical equipment from overseas in worse condition than that, ie) dirty great thumb prints on internal lens elements, etc).
Customs officers get bored occasionally....
And who can blame them for protecting us from {fill in the blank}, it stands to reason that an optically transparent item the size of a coffee cup could be used to smuggle significant quantities of contraband in to the country undetected.
The targeted selection process for employment in this service is unlikely to weight the attributes of intelligence or 'being reasonable' too highly (at a guess).
I expect it would have left ASA in pristine condition.
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