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We have a small group of astronomy specialist shops here in Australia who offer great service in my experience.
I have had dealings with
Bintel
Andrews
Sirius Optics
My Astro Shop
In all cases service has been very good, easy communication and good follow up.
Some of these web only stores are potentially very damaging to our hobby as well as to the stores that look after us IMHO. Even places like Aust Geographic I am very wary of as they are overpriced and not knowledgeable.
I think it is important to support the specialists, as without them our hobby is in trouble!
Malcolm
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