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Hi Andrew,
Have you checked what COM port number that Windows assigned the USB Serial
Adapter?
On the Desktop, right click on Computer and select Properties.
A dialog will pop up. In the left hand column, select Device Manager.
The Device Manager dialog will pop up.
Where it says Ports (COM & LPT), expand it by clicking on the arrow.
You can then determine which COM port number if any was assigned to the
device.
My guess is that the problem is unlikely to be due to some limitation of your OS.
Generally, more users have difficulties with 64 bit installs than 32 bit installs of
drivers of this type simply because not all vendors supply 64 bit drivers.
Finally, not all USB Serial Adapters are born equal. With our own customers, we
know some that will have luck with the Belkin and some who will not. For our
own customers, we recommend the Keyspan USA-19HS USB Serial Adapter.
Time and time again we have seen the Keyspan work on every known variant
of Windows as well as Mac OS X and Linux.
But check the COM port assignment first as it may save you buying another
adapter.
Best regards
Gary Kopff
Mt Kuring-Gai
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