I was with Telstra many, many, many years ago ..more than 10 years ago...left them because of ' false ' entries on my phone bill ( numbers I never rang and didn't know who the numbers belonged to also )
Very arrogant staff ..they are NEVER wrong ...sorry ..pay the bill or we will disconnect you....the Customer ( me / you ) is a nuisance ..just go away.
Then when I had opportunity to leave ..they ' played ' difficult ....why do you want to leave...will take several weeks to process your requests etc.
Recently on the nightly NEWS ...Telstra ordered to pay back to customers over 3 millions $$$$$$$ for wrongly charging excessive ' roaming ' fees to Mobile users..... ......Awesome 
When will they ever learn..!!
Flash ..!!
Last edited by FlashDrive; 10-01-2013 at 06:42 PM.
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