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I spent endless amounts of time with them sorting things out. All I wanted was a name change on my account. It ended up being a new account of which I lost speed, they fixed that then I lost phone, they fixed that then I lost somthign else.. I forget now as its all just a big jumble but basically they would "fix" somthing but break somthing else in the process.
So far so good for now... but im still waiting..
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