Telstra being allowed to talk to the Elderly just invites trouble. My mum and dad dropped into the Telstra store where the ever so helpful person convinced them that moving of ADSL to wireless, even though the only computer they own is a desktop, would be much better for them. $70 for a wireless moden, new plan with more costs etc etc.
Of course I get the phone call when they can't get it to work (not before they did it even though been in IT 20 years). They have crap mobile signal at their place, so surprise surprise no go.
Then when I call Telstra to tell them what a stupid thing it was, they say it can't be returned because you plugged it in. How the hell can you tell if it works without plugging it in. Luckily the outside of the box says you can return it if you find it is not working
Bloody Telstra!
ps. I love my Cable 100MB and would never move off it, but bloody Telstra!