My Turn ....
6 months prior to my contract expiring with my ISP I received a phone call from their overseas call centre saying ....if you stay with us we will give you ADSL2 with unlimited download / upload ... no speed shaping ....if you sign on for another 24months.
I was on a 60GB plan at the time ...with speed shaping if I went over my D/L limit...on ADSL1 ....so was pretty happy with what I had.
I could have said no .... so when my contract finished , I would be free to leave with no penalties......but I decided to take up their offer for 2 reasons.( 1)...unlimited D/L and ( 2)...ADSL2 Speed. ( my modem is ADSL 2 compliant ) ...so ...OK ...let's do this.
I got everything ..except ADSL2 ....the exchange wasn't upgraded to supply the added speed .... and guess what ....THEY KNEW THIS ALL ALONG. I had been LIED to ...they know I was on ADSL1 .... and threw this bit in about offering ADSL2 to sweeten the deal ....BLOODY LAIRS.
The scum that are on the other end of the line ...telling lies ...deliberately deceiving customers/ people to obtain business ....the ISP Provider who hires these low life's should be held accountable.
I've had roughly 6 ADSL drop out's since then ...phoned the call centre ...same crap as you people had to go through ..what sort of modem you got and what model is it....please disconnect everything ....how many phone sockets in the house....is a ADSL filter being used ....blah ..blah ...blah.
In every case dealt with ..it has been a problem at the ' exchange ' end.
I recently checked how long I had to go on the contract ....7 months to go....this time I'll be waiting for them 
Flash ..!!
Last edited by FlashDrive; 10-01-2013 at 06:45 PM.
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