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Change over from ADSL1 to ADSL2, ha! ha!
About 18 months ago I noticed my download speed went from 100KB/s to 650KB/s (Telstra took off the limiting I imagine) when they upgraded to ADSL2
About 6 months later I got a call from Telstra to say that I now had ADSL2 available but I would need a new modem if the old one was not one of the dual speed type (It wasn't). I located an approved ADSL2 modem (Dick Smith. Telstra were out of stock) and installed it. There was no down time.
The download speed immediately increased from 650KB/s to 650KB/s. I am too far from the exchange to get any better. Of course I only get this speed on big downloads from major web sites and when there are no other bottle necks.
My contact at this time was a direct phone line to a Telstra tech.(?) who spoke perfect Oz and gave me his direct number so I don't think it was from a call center. By the way when I contact any supplier with a 13 number I never press the number. I always wait for a rep (most speak English at least). I still have pulse dialing on my old deaf phone because it has a better amplifier than the new phones.
Barry
PS by the way at 78 I would probably be classed as elderly however you won't get me to admit it.
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