Jarrod I have dealt with them before. I have purchased filters and eyepieces and while they were slow to deliver they did arrive. A month seems like a long time though unless they needed to ship it in from the States (so did not have in stock). They really should be updating you.
Quote:
Originally Posted by jtm92
Hi all,
About a month ago I ordered a motorised mount upgrade for my dobsonian telescope from australiatelescopes.com.
However, it still hasn't shipped, and all of my attempts to contact their customer service have been ignored. As I'm sure you would understand, this is more than slightly worrying after forking out $900.
Has anyone had any experience buying from this company? More importantly, has anyone else been screwed over by them?
I would really appreciate input from others about this.
Thanks
Jarrod
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