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Manners are learnt from an early age and children will always learn from their parents. I was taught at an early age and manners are now second nature to me.
A please or a thankyou doesn't cost anything and takes but a second. I still send thankyou letters or emails to people who have given me gifts or sent me things. It only takes a minute or two to say something has arrived safely and thank them.
I like to treat people how I like to be treated myself, if they so choose to be rude or nasty to me then I just let them be and talk to someone else or take future business elsewhere.
Cheers all and have a great new year.
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