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I started with ozemail who were then taken over by iinet, overall about 14 years with the one ISP. I never had any problems with them. Recently, I had some difficulties with a new computer, iinet's tech help was incredible, solving a problem not of their making, on the phone for over 2 hours (their cost - call back) working through the problem. Then my wife's Apple developed a login problem, (Apple's fault, not theirs) which Apple had 3 goes at unsuccessfully fixing. iinet took remote control and fixed the whole thing in minutes.
I've nothing but praise for them!
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