Funny how they can go to court without your side of the story? Photos of the incident are a life saver. I had a claim rejected for a stolen car they said the damage did not match the police report. They told me the font clip of my car was missing and it was there in the police report!. Lucky for me I took photos of the car in the insurance holding yard with the font clip still on it. They didn't believe me until I said, "I have the photos to prove it". They accepted my claim and I never heard any more of it. Hope it goes well for you, you should sue them now
Edit: the font clip is the guards, bonnet and grill. the car was a Holden HX premier