balance: on your altitude axis there should be springs, are these atached? I have one attached and have no problems with ballance except with very large eyepieces near horizontal.
What should you see?: even the closest stars are so far away that even if you barlowed you 9mm (gives you aprox 266x) it would still be a dot. you will not see stars in any more detailthan that, even with hubble i think. look for planets in our solar system as well as nebula, and star clusters (open and globular).
hope this helps
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