Thanks for the commiserations, everybody! I'm optimistic that this will be fixed quickly. I've even had email responses from Orion Optics over the weekend working on a resolution.
I don't believe there was any issue with the packaging. I think it was a reasonable compromise between shipping volume/cost and the level of protection.
Hopefully, I will be posting back in this thread in a couple of weeks to say how wonderful my new scope is... and complaining about the frogs falling from the sky
Quote:
Originally Posted by strongmanmike
It is important that Chris is looked after and I am sure he will be 
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Thanks, Derek