Quote:
Originally Posted by RickS
It was a well-known international carrier but I don't want to name names on the off chance it prejudices any insurance claim by Orion.
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Rick, I think you're right not to name the courier.
I have had many parcels (astro equipment and otherwise) from Fed Ex, UPS and others and have had only one damaged item and one lost item out of hundreds. It wouldn't matter what courier you use these things, unfortunately, will happen, as upsetting as that is.
Considering the many millions of parcels handled daily by these companies, it is inevitable some damage will occur, particularly considering they are mostly handled by low paid and often under trained employees. Having said that, that is what insurance is for, after all.
Cheers Peter