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Sorry to hear your sad tale Rick. I hope it gets sorted quickly.
I too have had a problem with shipment damage (which isn't bad considering the amount of stuff I order), but thankfully, the sender (JMI Telescopes) sorted it out very quickly indeed.
It isn't whether you have a problem, as these do occur from time to time, as disheartening as this can be. The important thing is how that problem is dealt with. But it sounds like you are getting it sorted quickly.
Cheers Peter
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