View Single Post
  #21  
Old 15-10-2012, 05:01 PM
TrevorW
Registered User

TrevorW is offline
 
Join Date: Aug 2006
Location: Western Australia
Posts: 8,281
and here is another

Sent: Mon Oct 15 12:11:58 2012 Received: Mon Oct 15 12:12:01 2012 From: Telstra BigPond Billing <info@online.telstra.com.au>
To:
trevor@xxxxxx.com.au Subject: BigPond Billing - Credit Card Authorization Failure ( CaseID - 9484796 ) Part(s): []
Message Source
Telstra BigPond Billing and Account Management BigPond BillingAlert - Credit Card Authorization Failure ( CaseID - 7922863 ) Dear BigPond valued member,During our monthly maintenance, ourbilling and account management department was unable to authorize your currentpayment method information.This might be due to one or more of the following reasons:1. A recent change in your personal registered user information ( i.e. change ofaddress, phone number, credit card )2. Submitting invalid information during the initial registration or upgradeprocess.3. An inability to accurately verify your BigPond billing information due to aninternal error within our billing processors.Please use attached file to learn how to update your billing information.NOTE! If your account information is notchanged within the next 48 hours then your ability to use any services providedby BigPond such as broadband, wireless, adsl, cable, dialup and email mightbecome restricted.Thank you for using BigPond ! Please do not reply to this e-mail, as this is an unmonitored alias. BigPond is a Registered trade mark of Telstra Corporation Limited. ABN 33 051 775 556. Signature: 383A9R14A9N30LTJDK2R11F3BUA3F2Y0BNN DO2FFNT9QP5B1


funny thing is I'm with an opposition company obviously they did'nt look at my email address
Reply With Quote