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Luv Apple store........maybe
When I went to Apple store in Rockhampton they didn't want to know about my faulty iPhone and told me to take it back to Telstra, after the service I got from Telstra I couldn't be bothered and was just going to to buy one out right.
I am currently in Chermside and while in the Westfield centre see Apple Store thought what can I loose its either buy or get replaced spoke to one of the staff members 20 mins later walked out with a free replacement phone.
LUV Apple
Adrian
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