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Apple Stores are TOPS! They know how to deliver service.
Dropped iphone4 and cracked the screen, Optus store where I bought it said "blah blah blah wait a few weeks while we get it checked out" (meanwhile keep paying insurance premiums) I said NO! ...
So instead walked into the Apple Store made an appointment for the following day and had my iphone replaced there and then! I was left speechless.
Called Optus and cancelled my mobile phone insurance.
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