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I got my 3GS from 3, but took it to an Apple store when it died after about 15 months.
The guy at the store asked me what the problem was, I told him the alarm went in the morning then it died, dead. Totaly.
Nothing would revive it.
He plugged it into his PC via USB and agreed with me.
He walked out the back and returned with a brand new one in the box, put my SIM card in it to check it worked ok, then sent me on my way.
The phone had been out-of-warranty for months.
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