|
Phil sure is a popular name!
What gets a lot of people is the sometimes slow turnaround on the support forum. Time differences between Colorado and Australia are no fun either. Some support forum posts can sometimes fall between the cracks, particularly the over the weekend posts. The Bisques also take off for shows like the recent PATS, leaving no one responding to forum posts while they're gone. In my observation, the best time to post for immediate response is during the work week Tuesday to Thursday between 7 AM and noon Colorado time.
When posting to the forum, if you want quick response, it helps to have the problem well documented with your very first post. Try to anticipate questions and have answers. Otherwise the back and forth is going to be frustrating. The forum has an option to notify you via email when a reply is posted. I recommend using that feature.
Polar alignment with this mount is trivial. Though you can go overboard and spend several full nights on it if you're into that sort of thing. No doubt well worth doing if you have a permanent pier.
Training the PEC with this mount is trivial. Takes 30 minutes if you do it right. 15 additional minutes (for a final verification run) if you guessed wrong on the East/West check box. Although one guy can't seem to get his PEC to save to the mount, he probably just needs a new MKS-5000 board.
Automated calibration with this mount is trivial. It's almost always 100% user error on the failed image link front. Been there, done that. Default image link parameters really do work.
The User Guide is better than ever. Compare it to the rather spartan ME user guide which was in service for 12 years and the even more spartan GT-1100S user guide. Paramount mounts and sophisticated technically inclined Paramount mount users have been around for many years.
My own take on the MX is that the real problems with the MX have been with the new three way switch design, with a handful of people getting bad worms and with not including CCDSoft with the mount (for PEC training).
I would not let any of that stop me from purchasing an MX or an ME II.
|