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Old 27-09-2012, 09:43 AM
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frolinmod
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I realize your post mainly concerns the PMX, but you've also made some general statements that I think may not be generalizable and may only apply to the MX and not the ME.

Quote:
Originally Posted by gregbradley View Post
The Sky X is far less robust and reliable compared with the Sky 6. I have never had the Sky 6 time out, error out or stop for any reason but the Sky X will quite easily.
I don't think that's TheSkyX's fault. I think that's the MKS-5000 doing that. I don't have any such problem with my ME.

Quote:
Originally Posted by gregbradley View Post
The supplied PEC software in the Sky X is advertised as taking the mount down to 1 arc sec or less.
And it does with my ME. My ME starts with three arc seconds peak-to-peak. After training it is very much sub arc second. So I think any problems here are unique to the MX.

Quote:
Originally Posted by gregbradley View Post
T-point is a great piece of software. In the Sky X it promises to be improved. I have found the opposite. It is very very hard to setup to work and the manual appears to be lacking in detail to get it to work.
I disagree 110%. I find it entirely trivial to use, easier and more reliable than TheSky6 ever was and it gives very good results.

Quote:
Originally Posted by gregbradley View Post
Customer support is poor though...
I disagree here as well. Customer support is slow, but not poor. It's slow because it is handled via forum posts. The back and forth can go on for weeks, particularly if the person reporting the problem does not do their homework, plays dense or has to be prompted to do things every step of the way. I'm NOT saying that's you Greg.

Quote:
Originally Posted by gregbradley View Post
So its not all green on the PMX side of the hill!
This is true and it concerns me. The PME II uses the same MKS-5000 control system as the PMX. If PMX users are having trouble, PME II users are going to have trouble too. The PMX is the canary on the coal mine and so far it appears the canary may be in some distress.

Quote:
Originally Posted by gregbradley View Post
PMX has promise but its not perfect and it sure isn't a PME.
Very true.
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