I can agree wih some of what Greg posts and other parts I have had more luck.
The pec issue is definitely a problem. I had to resort to using pempro to get a decent pec curve loaded into my PMX.
Software wise the SkyX and T-point have been flawless for me. Once I tweaked a few parameters in sky x all has been good. The polar alignment assistance it gives has been amazing.
Mechanically wise I has some issues initially when I got my mount that the pe was higher than advertised. I was promptly sent a new worm and this sorted the issue out for me. Had none of the balance cam slipping issues reported. I love the clutch less design and ability to easily balance or lock the scope.
I have heard of a few others having balance and cam slipping issues so there may be a design issue to look into here, but I also suspect they have sold a lot of these and does not seem to be a lot of noise about this.
I would definately say this is no mount for a beginner. Lots of software to all work together to ensure you get the best out of it.
Once done though its pretty set and forget. I open my roof and am auto guiding and imaging within 5 minutes.
My current challenge is getting ccd auto pilot to make it all work together with focusmax and other software for unattended imaging.
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