Today was my second attempt at changing over to the NBN.
Wouldn't you think that when someone comes to install a satellite dish they would bring everything they need to do the job?
On the first attempt, they assessed my roof as too flexible to install such a large dish on, it would require a pole... but they don't have a pole. Day off work wasted.
Why not have a pole with you anyway just in case? It doesn't have to be used...
Today was the rescheduled instal;lation day. I get a phone call from the technician just before 8:30am... there's a problem. He's been told to use a pole that he already used on another job!
He has a longer pole (5m) but is not allowed to cut it down to 3.8m for my job.
He advised he would try to get authority to cut the pole and use it and ring me back.
After waiting over an hour I rang Skybridge - the mob controlling the installation - to check on the status of my job as I don't have the tech's number. They will have to send out another pole, and I will be contacted to arrange a new date for the installation.
I asked to be passed up the line to the operator's manager - she's just doing her job. I want to talk to the incompetent responsible - if I could ever get that high, but the closer the better!
After a long wait the operator is back, trying to make arrangements so the installation happens today... "Fine, if the installation will be reliable, but I don't want the dish slapped on my roof if the roof is too flexible to maintain alignment"... another dose of musak... the operator is back again - they'll call me and arrange another time for installation.
:mad 2: Another wasted day off (too many clouds to do any solar).
Finally the tech rang back. He's going to try to work the system so they install on a Saturday so I don't need to take more time off. Fine, I'll work the same angle when they ring me.
Rant over.
Lets see what I can salvage from the day...
Al.