
22-09-2012, 08:23 AM
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Senior Citizen
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Join Date: Apr 2008
Location: Bribie Island
Posts: 5,068
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Good News from MoonLite
Received a reply from Ron Newman ... copy and paste from my email.
Hi Col,
Sorry for the trouble. It should work perfect. I can replace it if needed.
Normal wear marks are OK- But that drawtube looks like something is contaminating the area between the bearings and drawtube and started to erode the drawtube anodizing off. I can replace the focuser if needed--- It should not do that. We did have a bad batch of bearings a while back with the wrong grease in side the bearings ? maybe that caused the issue.
Let me know-- I'll make sure it gets taken care of.
thanks
Ron
MoonLite
www.focuser.com
Ron certainly stands behind his product.
I will proceed to have mine fixed ...don't mind the inconvenience when such great service is afforded to his customers.
Quite right to Allan ... he mentions the ' bad batch ' of bearings again.
Thanks for passing this on to us here ..!!
Hope this info will help any others needing attention to their MoonLite Focuser.
Flash ..!!
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