|
Bringing my sorry saga to a close:
I received a notice from PayPal on Friday that the refund had been transferred to my account (less fees). With those fees and the interest charged on the money on my credit card, the exercise has cost me about $330.
Due to time pressures and distances, I've purchased quite a lot online over the past few years from Australian retailers and online stores around the world (clothing, astronomy gear, computers, musical equipment and so on). This was easily my worst experience. Given one comment below that service in-store is good, I cannot fathom what happened here and I guess I won't waste time speculating, as I am happy to be putting it behind me.
It looks like being a while until I'm in a position to start buying gear again, but I am pretty sure that when I do I'll be heading to a shop and putting my hands on the items before I hand over the money.
|