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I had a few issues with the Herschel wedge I bought from them, but I was extremely satisfied with the service and resolution I received at the time. I understand they were completely swamped before the Transit in June, but would have thought that was behind them.
I would recommend placing a call direct to Rikki at Lunt, and dealing direct. At least you won't be waiting for second hand information, even though I'm sure the guys at bintel are on the job, its never the same playing Chinese whispers.
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