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It still sounds like focus problems to me..The orion neb is a large gasseous cloud so its not going to resolve to show you hubble detail, try getting the stars in the middle as sharp as you can, they should resolve to tiny pinpoints of light..Jupiter even if the scope is out of collimation should show you lots of detail..ie at lest some banding...has anyone told you how to star test the collimation??if not, its pretty easy,,just get a bright star(or planet) in the view and defocus it a bit, you should see a dark circle sarrouned by some donuts type rings...if the rings aren't perfectly semetrical, then ur out of collimation..if so, don't worry, this really isn't a big problem...you will want to learn how to do it anyway..you won't wreck your scope...just don't for any reason take the mirror out, or touch it with your fingers at all..don't touch any of the optics, not even the eyepieces(the lenses anyway)..good luck...
ps...have you tried saturn yet?
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