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With the CG5 and for visual you need only rough polar alignment
What you must do is add at least one calibration star
Two is better
Once you have star aligned you can if you wish improve your polar alignment bu using the CG 5 all star polar alignment feature
But you shouldn't have to do it for visual
Have you checked to see that the mount is set for sidereal tracking and that hasnt inadvertently been turned off?
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