Cam
Welcome to IIS
and sorry to hear about your scope troubles.
I am far from an expert on Go To scopes and alignments but a couple of ideas spring to mind.
1) When it is tracking is it tracking in the correct direction but just to fast. If it is in the wrong direction it may be setup for Northern hemisphere?
2) If it is just tracking too fast, there may be a setting that changes the speed. I don't know if there is but hunt through the menus and see.
3) If you have made changes, there is often a way to reset the system to factory defaults and start again.
Just my thoughts, hopefully you can get advice from someone more familiar with these scopes.
Malcolm