Hello,
This past week we have been experiencing very slow broadband performance at home, in a random or ad hoc fashion. Sometimes it picks up and performs normally, but mostly it is very slow and today all my e-mail downloaded twice. We have only used 5% of our monthly data allowance so there is no speed throttling going on - well at least not customer caused throttling!
Is anyone else experiencing similar issues with Optus in this area as the system is basically unusable at the moment? It took me some 5 to 10 minutes to post this message…waiting for web pages to change/update/respond to my mouse clicks and keystrokes.
I tend not to bother ‘phoning Optus, because they always start off with “it must be my computer” even though we have the same problem with all 3 WinXP PCs and an iMac…
I have re-booted the PCs, powered off the Router and Modem, waited the obligatory 60 seconds before powering on again, ad nauseam!
I’m even having problems trying to access the Optus Speed Test site and my CISCO Network Magic Internet Speed Test (eventually) indicates a download speed of a pedestrian 45.9 KB/sec transfer rate whereas it is usually around 3 to 5 Mbps.
Luckily I have a good balance between on-line and other non-digital activities, so I can do other things whilst Optus sorts itself out…
Thanks
Dennis